Consultants and Associates

    Our services are provided by a team consisting of:

    • A core group of permanent consultants
    • A small team of associates who largely work with Civis
    • Two very experienced researchers / support consultants
    • And a number of other specialist associates and companies we work with on a regular basis.

    Our core group of consultants consist of the following:

    John Reading, Director

    John Reading was one of the original founders of Civis and so has been with the company since the beginning. He was previously Chief Executive of a supported housing association and prior to that worked for bodies like the Arts Council; the Gulbenkian Foundation; and two homeless agencies. John has led on international, national and regional projects for Civis but is equally happy working with small community groups.

    Shaun Bennett, Deputy Director

    Shaun Bennett has considerable experience of the housing, care and support sector and was commissioned by the then ODPM from 2000 to 2006 to help with the introduction the Supporting People programme. He was a member of CLG Housing and Analysis Expert Panel from 2007 to 2010. Shaun is currently taking a lead role in developing framework agreements for local authorities to procure care support services and to extend personalisation. He regularly carries out interim management assignments for provider organisations as well as local authorities. He has written a number of research reports and publications.

    Peter Brooks, Financial Consultant

    Peter Brooks provides consultancy on financial management, statistical analysis and technological solutions. He develops financial models to enable organisations to manage their income and expenditure effectively and to help them respond to the changing commercial environment. Peter provides the statistical analytical input to research projects and develops databases to manage the analysis of complex data. He produces technological solutions to operational issues that have included the CLG Supporting People performance workbook, IT for calling off services from a framework agreement and a CLG needs modelling tool.

    Richard Ellis, Consultant

    Richard Ellis is a specialist in health services provision and commissioning, particularly via joint projects between local authorities, voluntary organisations and service users themselves. His chief areas of expertise are: financial recovery programmes (PCTs, NHS Trusts, SHAs and universities); NHS commissioning and its changing geography (GP consortia, health & wellbeing boards, specialised services etc.); and patient-centred care (working with clinicians to devise new pathways). He also works as an independent consultant on long-term condition partnerships between the NHS and leading pharmaceutical companies, to improve dialogue between clinicians and commissioners.

    Jerry Hughes, Consultant

    Jerry Hughes has substantial experience as a senior manager in the RSL sector and has acted as interim Supporting People manager for several local authorities. He has developed tenant and service user strategies for local authorities and RSLs, older person strategies for two large RSL Groups, options appraisals and implementation plans for mergers of RSLs and voluntary bodies, business plans for statutory and voluntary providers e.g. supported housing, residential and nursing care, respite care, home care. Jerry is a trained internal assessor for the EFQM Excellence Model.

    Eileen O’Sullivan, Consultant

    Eileen O'Sullivan has over 14 years experience of working at both operational and strategic levels within the social housing, voluntary sector and criminal justice fields.  Whilst at HM Inspectorate of Probation, within the Home Office, she held national lead responsibility for the Probation element of the Supporting People inspection programme, working closely in partnership with the Audit Commission and Commission for Social Care Inspection. Eileen has been part of the inspection team for more than 30 of the national Supporting People inspections.

    Ros Taylor, Consultant

    Ros Taylor has over 20 years experience of working in the voluntary sector. During this time she has worked in a wide variety of charities, focusing on fundraising. Today Ros' consultancy sees her working with a number of charities to help them build and sustain their fundraising capacity as well as working with charities to enable them to work more effectively.

    Erum Bana, Support Consultant

    Erum Bana has over seven years experience working for Civis and is skilled in research and project management. She recently played a major role in a carer empowerment and training programme in Slough. Erum has provided guidance on commissioning and procurement for numerous public service contracts. She has a thorough knowledge of setting up new charitable organisations and registering with the Care Quality Commission (CQC). She is experienced in carrying out interviews for various organisations and using feedback to ensure high quality, strategically relevant and cost effective services are developed.

    Bethan Thomas, Support Consultant

    Bethan Thomas has worked for Civis on a wide range of health, social care and housing issues. Bethan has run a number of focus groups, one to one interviews and surveys. Her experience includes consulting with commissioners, trustees, staff, service users and their parents using a variety of approaches to support a strategic review for a learning disability charity. She is experienced in analysing socio-economic data to assist third sector organisations assess the need for new services.